Goods purchased at can be returned within 14 days from the date of delivery. In order to make a refund, complete the return form.

The returned order should be returned along with the completed return form and invoice to the following address:

Tipi.Tu Renata Pels
ul. Orlowicza 10
37-500 Jaroslaw

The return of the shipment fee applies to the situation when the order is returned in full. The cost of returning the order to the store is borne by the buyer.


If the purchased goods do not meet the expectations of the customer, he can make a complaint by sending a complaint form.

All complaints should be submitted by sending a completed form to the e-mail address: or in writing to the address of the store.